At NepSpecs, we respect your privacy and are fully committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect information necessary to provide and improve our services, including:

1.1 Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Your name, email address, phone number, and billing/shipping address

  • Payment details (processed securely via trusted third-party payment providers; we do not store your credit card information)

1.2 Non-Personal Information

We also gather technical and usage data, such as:

  • IP address, browser type, and operating system

  • Pages visited, time spent on our website, and interactions with features

  • Cookies and other tracking technologies

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver your orders

  • To provide customer support and respond to inquiries

  • To improve website functionality and user experience

  • To send updates, promotional offers, and personalized recommendations

  • To prevent fraud, maintain security, and comply with legal requirements

3. How We Protect Your Data

We apply strict security measures to protect your information, including:

  • Encryption of sensitive information during transmission

  • Secure payment processing through verified third-party services

  • Restricted access to personal data, available only to authorized personnel

4. Sharing of Information

NepSpecs does not sell, trade, or rent your personal data. However, we may share information with:

  • Service Providers: Such as payment processors, logistics partners, and analytics tools

  • Legal Authorities: When necessary to comply with legal obligations or to protect against fraud and security threats

5. Third-Party Links and Services

Our website may contain links to third-party platforms (such as payment gateways or social media sites). NepSpecs is not responsible for their privacy practices, and we encourage you to review their respective privacy policies.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login details

  • Analyze website traffic and optimize performance

  • Deliver personalized ads and promotions

You can manage or disable cookies through your browser settings, but doing so may impact certain features of our website.

7. Your Rights and Choices

As a user, you have the right to:

  • Access and update your personal information

  • Request deletion of your data (except where retention is legally required)

  • Opt out of marketing communications (unsubscribe links are included in emails)

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.